Whatever you do, work at it with all your heart, as working
for the Lord, not for men—Colossians
Frequently Asked Questions
Is WordPro a staffing service?
No, we are an independent resource for secretarial services, office productivity, desktop publishing, bookkeeping, association or organization management, and any other services you might require on an as-needed basis.
Why shouldn't I just call in a temporary or part-time person?
of the many problems with temporary workers is that,
first of all, they are hard to find when you need them
and, second, they don't always want to work on your schedule
. . . but WordPro is ready and eager to work for you
when you need us.
you come to our office to perform the
need someone to answer my phones and
do office work. Would you do this?
No, but this is for your protection.
If we perform the work in your office,
you may be subject to payroll taxes,
worker's compensation insurance, employee
benefits, and other costs. One of the
many benefits of hiring WordPro as an
independent outsource is that you avoid
paying these added costs because we take care of our
own taxes, insurance, and workers comp.
may find that, if we take a lot of routine
office work off your hands, it will leave
you or your key employees available to answer
phones or work on other projects. If youre
a solo operator, you might consider taking
advantage of calling features available through
your phone service provider, such as voice
mail, call forwarding, call busy. Even if
you purchased every single feature available,
this would still cost less than a salaried
can't afford to hire an employee for each
type of specialized work I need. How would
your services benefit me?
With more than 30 years of collective experience,
WordPro provides a broad range of services with a wide
scope of expertise. You will get the specialist you
want at a very affordable price on an as-needed basis.
This is more cost-effective than hiring job-specific
employees to whom you would pay salaries even though
you dont have enough specialized
work to keep them busy.
not just use a temporary staffing agency?
temporary staffing agency usually would not allow you
to select the specific employee you want, which means
(1) you have to train a new person each time, (2) you
have to wait around for the person to show up, (3) you
have to be available for questions, and (4) you may
have to supervise. By contrast, using WordPro on a regular
basis means that you get the job done by someone who
is familiar with your operation, who doesnt interrupt
your work schedule, who is always ready to go to work,
and who performs the work efficiently and accurately.
work during evening hours. What if I need
No problem! WordPro provides
a staff with flexible working hours. Just tell us what you
need. We even work while you sleep or take a vacation!
am used to having someone perform the work
in my office. Why should I use your services?
Todays technology gives the perception
that we are right there in your office; all it takes
is a phone call, a fax, or an email to give us your
instructions. This flow of communication will provide
a level of comfort in knowing your work will get done
without interrupting your schedule and will still give
you the personal touch you enjoy. One additional benefit
to you is that you can avoid paying employee taxes/worker's
comp, since we care of our own taxes, insurance, and
do I pay for your services?
We accept cash, checks, or credit cards. Small
projects are payable upon completion, and large projects
require half deposit with remainder due upon completion.
Ongoing projects may be invoiced periodically and are
due within 10 days of invoice. In many cases, a monthly
billing system is available once we have established
working relationship with you.
if I need to make corrections or changes
to my work?
corrections are free of charge; however, significant
additional work will incur an additional charge for
the time required to make the changes.
do you do with my files?
Files are your property and the responsibility
for safekeeping is yours. Upon request, we will furnish
all files, subject to payment of any balance due for
work provided, plus the cost of the diskette or CD.
For convenience, we may also store your files among
our backup records, but we cannot guarantee the preservation
of those stored files. Unless notified otherwise, we
will delete files older than one year.
about confidentiality of my work?
All information and materials will be held in
complete confidence and will not be used for any other
purpose, nor disclosed to any third party, without your
prior consent. If you require a written confidentiality
agreement, we will be glad to provide one.